Contact information

Trade name: ArcticFlow

Email: davidenconicolai@gmail.com

Frequently asked questions

What is the return policy?

We offer a 30-day return policy. If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order. Items must be unused, in their original condition and packaging. For more information or to start a return, please contact us at davidenconicolai@gmail.com

Are any purchases final sale?

Sale items and gift cards are final sale and cannot be returned or refunded. If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery, and we'll be happy to help resolve the issue.

When will I get my order?

Orders are processed within 1–3 business days and typically arrive within 5–11 business days in the United States. Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Where are your products manufactured?

Orders are processed within 1–3 business days and typically delivered within 5–11 business days across the United States. Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can track your package every step of the way.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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